Freqently Asked Questions

Item# freqently-asked-questions

Product Description

1. What is combed cotton?

Combed cotton uses longer, thinner, and more even cotton fibers than standard cotton, which produces a softer shirt.

2. Then what does ring spun mean?

Ring spun is a process that tightly twists the cotton fibers together to form a stronger and smoother thread.

3. What is your return policy?

If you would like to return your shirt, you have 30 days from receipt of your purchase to do so. Shirts must be in new, unworn condition. Please mail items to:

Krakatoa Shirts

# 333

4880 Lower Roswell Road, Ste. 165

Marietta, Ga. 30068-4385

Include your name, address, phone number, and email address. Don't forget this information, so we can refund your money. Shipping costs are not refundable. Also, please include the reason for the return (do not stress over the reason for the return. We just want your feedback).

4. Can I order by mail?

Yes. Although this method takes more time than an internet purchase, we are happy to accept mail orders. Please send a check or money order(made out to Krakatoa Shirts) to:

Krakatoa Shirts

# 333

4880 Lower Roswell Road, Ste. 165

Marietta, Ga. 30068-4385

Remember to include shipping costs and tax if applicable. Also, include your name, address, phone number, and email address. Finally, tell us which shirt you want, and in what size. Allow time for the order to reach us and approximately 5 business days for funds to clear the bank.

5. Why do you need my phone number and email address?

Your phone number and email address are used to contact you with questions or concerns regarding your order. We do NOT sell or share this information.

6. Are shirts preshrunk?

Krakatoa Shirts are not preshrunk. Follow the care instructions and you should experience a shrinkage of about a quarter of a size.

7. What are the care instructions?

Wash cold. Inside out. No bleach. Dry low. Care instructions are listed on the woven labels sewn into every shirt.

8. How can I contact you with questions or comments?

Email us at kshirts4u@yahoo.com

9. Do I pay taxes on my order?

Only orders shipped to the state of Georgia pay taxes. They are assessed a 6% sales tax.

10. How do I exchange a shirt?

Shirt(s) must be in new, unworn condition. If you would like to make an exchange within 30 days of receipt, please send to:

Krakatoa Shirts

#333

4880 Lower Roswell Road, Ste. 165

Marietta, Ga. 30068-4385

Please include your name, address, phone number, and email address. Tell us which shirt(s) you would like in exchange. If your new item(s) are a higher value than your original(s), be sure to include a check or money order (made out to Krakatoa Shirts) for the difference.